Thursday, October 14, 2010

Can't Make Employer Care

My husband works as a security guard at our facility. A customer wanted access just minutes after closing, so he took the lock off of the gate and let himself into the parking lot. (A few stragglers were still leaving the lot, so the lock was only posed as if locked and not fully latched, to allow for easy exit). Since the chain and padlock had not detered the man, my husband approached him and explained that the facility was closed and would re-open at 6am the following morning. The man insisted that he would not leave without finishing his business that night. My husband continued to restate the policy and asked the man to leave quietly. The man then threatened to run my husband over with his car and the car lunged forward. My husband jumped out of the way, and the man entered the facility, finished his business, and left. When my husband created the incident report this morning, his boss accused him of hassling the man. He said it was in our company's best interest to get all of the business we could drum up, and that we ought to allow customers to enter after-hours. My husband asked that the security tape be reviewed before a final decision was made. At that point, he was told that he could drop the issue or be removed from his position.

Sadly, you can't make an employer care about their employees.

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